The Race for Car Connectivity: How Tech Giants Are Transforming the Automotive World

“Your next car won’t just drive you, it’ll know you better than your smartphone does.”This once-futuristic idea is now on the verge of becoming reality as tech powerhouses like Tesla, Apple, Google, and Huawei battle for dominance in the connected car revolution. Having spent 12 years at Ali Alghanim and Sons in Kuwait, I’ve seen […]
Effective Customer Feedback Systems: Best Practices to Drive Satisfaction and Growth

Customer feedback systems are essential for businesses to understand and meet their customers’ needs. Companies that actively collect and act on customer feedback see a 10% increase in customer satisfaction and a 15% reduction in customer churn. This article explores the best practices for creating effective customer feedback systems, drawing from insights across various industries […]