Maximizing Customer Retention: Strategies for Fostering Long-Term Relationships and Increasing Loyalty
In today’s competitive business landscape, acquiring new customers is only half the battle. In fact, studies show that increasing customer retention rates by just 5% can boost profits by 25% to 95% (Harvard Business Review). With customer acquisition costs on the rise—estimated to be five times higher than retaining an existing customer—mastering customer retention is […]
Welcome to Our Blog: Insights on Business, Innovation, and Growth
Welcome to Ali Bahbahani Business Consultancy’s blog! I’m excited to have you here as we explore the worlds of business, finance, hospitality, and more. With over 20 years of experience across various industries—from banking and finance to automotive and hospitality—I’ve learned much about what it takes to drive growth and achieve success. This blog is […]